an International Company based in Centurion are seeking a friendly, hard-working call centre agent to join our growing team. In this position, you will interact in , sales, on the telephone, email, and/or instant messaging. You should be ambitious, results-driven, and goal-oriented.
CALL CENTER AGENT DUTIES AND RESPONSIBILITIES
- Provide sales directly to customers via the telephone
- Read from a dynamic prepared script that applies to the situation at hand
- Adjust scripts as necessary to target the individual interests of clients
- Respond to customer queries with information about products and services
- Collect customer information pertinent to business objectives, such as name, address, demographic and financial information
- Maintain detailed records of contacts
- Acquire lead lists with names and telephone numbers of potential clients
- Monitor performance in conjunction with personal goals and business objectives
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Call Center Agent Requirements and Qualifications
- High school or general equivalency
- Experience in sales, marketing, or customer service roles
- Proficient with computers and software
- Excellent written and verbal communication abilities and interpersonal skills
- Exemplary customer service skills
- Ability to handle demanding customers with patience and professionalism
- Able to thrive in a fast-paced environment
Our Offer
- Income Potential R25 000.00 p/m
- Basic Salary (Depending on Experiences)
- Commission Structure on every transaction generated: Different sources of income
- Travel Allowances
- Weekly & Monthly Incentives
Job Type: Full-time
Salary: From R4,500.00 per month
Ability to Commute:
- Akasia, Gauteng (Required)
Ability to Relocate:
- Akasia, Gauteng: Relocate before starting work (Preferred)
Application Deadline: 2023/09/15
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